Capstone Foundry Support
Capstone Foundry is a full AI assistant with hands — voice-first, with curriculum and video generation, for ages two to seventy.
Questions, problems, or anything else — the way to reach a human is email:
Delete your account
You can delete your account inside the app. Open the Profile / account area and choose Delete my account. Deleting your account removes your account and its data, as described in our privacy policy.
If you can't sign in, email us at support@capstonefoundry.helmian.cloud and ask us to delete it for you. We'll verify your identity before we delete anything.
One thing to know: deleting your account does not cancel a subscription. To stop billing, cancel the subscription in the App Store or Play Store.
Parents
Capstone Foundry has a safety mode a parent can switch on for their child's account. Safety mode adds extra content guardrails, and you can protect it with your own PIN, so it can't be turned off without it.
What to include in your email
So we can help faster, please tell us:
- The device you're using (phone or tablet, and its system version if you know it).
- What happened — what you were doing, and what went wrong.
- When it happened.